• Welcome To Sri Kamadhenu

Terms & Condition

Welcome to Sri Kamadhenu. By accessing or using srikamadhenu.co.in (“Website”), purchasing our products, creating an account, or using any services available through the Website, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our Website.

1. About the Website

Sri Kamadhenu operates this Website for providing information about and selling products and related services to customers.

By using the Website, you confirm that the information you provide is accurate, complete, and up to date.

2. Eligibility

By using this Website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use the Website only for lawful purposes.
  • You will not misuse or attempt to disrupt the Website or its services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the Website are accurate.

However:

  • Product colours may vary slightly depending on your device or screen settings.
  • Images are provided for representation purposes and actual products may have minor variations.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue any product without prior notice.
  • Cancel an order if the requested product is unavailable.
  • Correct pricing, product, or inventory errors.

If an order is cancelled by us after payment has been received, the applicable amount will be refunded to the customer through the appropriate payment method, subject to applicable policies.

5. Prices and Taxes

Product prices displayed on the Website may be changed at any time without prior notice.

Applicable taxes, shipping charges, handling charges, or other applicable fees may be added to the order total where applicable.

The final amount payable will be displayed during the checkout process before the order is confirmed.

6. Orders

When you place an order through the Website:

  1. You provide the required order and delivery information.
  2. You complete the applicable payment process.
  3. You receive an order confirmation, where applicable.
  4. We process and dispatch the order subject to product availability.

An order confirmation does not necessarily guarantee fulfilment if there is an inventory issue, pricing error, payment issue, or other circumstance that prevents us from fulfilling the order.

7. Payment

Payments may be processed through third-party payment gateways.

Customers are responsible for providing accurate payment and billing information.

Sri Kamadhenu is not responsible for delays, failures, or errors caused by third-party banks, payment gateways, or financial institutions.

We will not ask customers to share confidential information such as OTPs, UPI PINs, passwords, CVV numbers, or banking credentials.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the Website or communicated to the customer.

Delivery times may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Transportation issues
  • Incorrect or incomplete delivery information
  • Events beyond our reasonable control

Customers are responsible for providing a correct and complete delivery address and contact number.

Once an order has been handed over to the courier partner, delivery may be subject to the courier company's terms and operational conditions.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges will be handled according to our Return & Refund Policy.

Customers should carefully review the applicable return conditions before placing an order.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, damage, misuse, or other applicable restrictions.

Where required, customers may be asked to provide photographs, videos, order details, or other information to process a return or refund request.

10. Cancellation of Orders

Customers may request cancellation of an order before it has been dispatched, subject to our cancellation policy.

Once an order has been dispatched or delivered to the courier partner, cancellation may not be possible.

We reserve the right to cancel orders in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment problems
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Any other legitimate business or operational reason

11. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login information.

You agree to:

  • Provide accurate information.
  • Keep your password confidential.
  • Notify us if you suspect unauthorized access to your account.
  • Not use another person's account without permission.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

12. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorized access to the Website or its systems.
  • Introduce viruses, malware, or harmful code.
  • Copy or reproduce Website content without permission.
  • Use automated systems to interfere with Website operations.
  • Submit false or misleading information.
  • Engage in fraudulent transactions.
  • Attempt to disrupt the Website or its services.

13. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Designs
  • Website layout
  • Software
  • Videos
  • Other materials

may be owned by or licensed to Sri Kamadhenu and may be protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit such content without prior written permission.

14. Promotions and Offers

From time to time, we may offer discounts, promotions, subscriptions, coupons, or special offers.

Such offers may be subject to additional terms and conditions, including:

  • Validity periods
  • Product restrictions
  • Minimum order requirements
  • Payment requirements
  • Availability limits

We reserve the right to modify, suspend, or cancel any promotion or offer where permitted by applicable law.

15. Subscription

Where subscription plans or advance-payment benefits are offered through the Website, the applicable subscription terms, benefits, validity, payment conditions, and refund rules will be communicated to the customer at the time of subscription.

Customers should review the applicable subscription details before making payment.

Unless specifically stated otherwise, a subscription does not automatically guarantee the availability of every product at all times.

16. Third-Party Services and Links

The Website may use or link to third-party services, including payment gateways, courier services, analytics services, social media platforms, or other external websites.

We are not responsible for the availability, content, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their respective terms and policies.

17. Website Availability

We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or harmful components
  • Compatible with every device or browser

We may temporarily suspend the Website for maintenance, updates, security reasons, or other operational requirements.

18. Limitation of Liability

To the extent permitted by applicable law, Sri Kamadhenu shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or purchase of products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, technical failures, courier disruptions, internet outages, or other force majeure events.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

19. Indemnification

You agree to indemnify and hold Sri Kamadhenu, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your misuse of the Website.
  • Your violation of applicable laws.
  • Your infringement of third-party rights.
  • Information or content submitted by you that causes harm or liability.

20. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

21. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

22. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of the Website, purchase of products, or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in [City, State, India], unless otherwise required by applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sri Kamadhenu
Website: srikamadhenu.co.in
Email:  kashyapdbhatt@gmail.com

Phone: +91 6353 804 488
Address:  Gujarat